RBM Now Offers PC Repair

Roberts Business Machines now offers computer repair services. Whether you have a computer for a mailing machine or you have one in your office that requires a technician, Roberts Business Machines can assist with diagnosing your computer and make any necessary repairs to get your computer fully functioning. We service the following operating systems: Windows Vista, NT, XP, ME, 7, 8 and 10. Our services extend to the following below:

Computer Repair

Roberts Business Machines will diagnose your computer related issue to determine the extent of the problem and present a solution to you.

FLAT FEE
$40

Fee is for diagnosing your computer to determine resolution

Hardware Upgrades

If your computer requires a hardware replacement such as a CD-ROM drive or an upgrade for memory, we will provide you a parts cost.

FLAT FEE
$50

Fee is for labor only – parts not included in price

Virus / Malware Removal

Computers are prone to virus and/or malware attacks. Roberts Business Machine will diagnose your computer, remove any unwanted viruses and protect you from future attacks.

FLAT FEE
$75

Fee is for labor only – computer pick-up/drop off charge applies

Email Setup

Need help with email? We’ll create your email account and set it up with either webmail or client software (such as Outlook).

FLAT FEE
$59

Fee is for labor only – computer pick-up/drop off charge applies

Software Troubleshooting

If you’re experiencing operating system problems with your computer, we will explore the cause of the issue, patch any updates to your O/S and optimize it for peak performance.

FLAT FEE
$75

Fee is for labor only – computer pick-up/drop off charge applies

Data Backup

If you want your personal data backed up, we will provide you a few options to protect your data.

PRICE VARIES
 Data storage device not included in price. Pick-up/Delivery charge applies.

Rush Services

If you require immediate (same day) assistance with your computer, we’ll put you in front of the line to get you up and running.

ADD $50 EXTRA FOR RUSH SERVICE

Fee is for rush service only – computer pick-up/drop off charge applies

Remote Desktop

Not close to us? No problem! If you have an internet connection, we can connect with you remotely to assist you.

FLAT FEE
$75

Fee is for remote services only and is pre-paid

Fees:

Hourly Labor Charge: $75

Travel Fee: $50

Diagnostic Fee (flat): $40

PC Pick-up/Delivery Fee: $30

Rush Service: Add additional $50

All Customers are required to review and sign a Terms of Service agreement prior to any computer work commencing.

View Terms of Service Agreement Here